Brillient provides information management, intelligent solutions and business process solutions to help U.S. security and law enforcement agencies. Our solutions help our agency clients reduce costs, improve mission effectiveness and efficiencies making a positive impact on securing the homeland.

US Air Force (USAF)

On our contract with the US Air Force (USAF) Air Force Personnel Center (AFPC), we are delivering bots to increase accuracy and reduce labor and time in human resource support processes. AFPC staff have been able to sustain some of their key HR operations by running bots from home during the Coronavirus pandemic. 

One of the high-value Bots in Seats™ automations we delivered to the US Air Force (USAF), was to accurately account for airman dwell time at assigned locations in order to determine airman availability for travel and deployment. There was a backlog of millions of records that required an individual to manually validate the details of the record and update it to the proper code. Identifying and correcting this error consumed thousands of hours of labor per year. Brillient provided guidance and a template for AFPC to develop a Process Design Document (PDD), which documented at the keystroke level the steps the bot would perform. Brillient successfully developed, tested, and deployed the bot to reduce the manual updates by 40%.

Department of Homeland Security (DHS)

On our contract with the U.S. Citizenship and Immigration Services (USCIS), we identify and implement continuous process improvement (CPI) initiatives as part of our robust quality management system. In 2019, we made 15 discrete CPI process changes on our USCIS Records Operations Support Services (ROSS) contract that saved 16,321 labor hours. These process improvements increased operational efficiency, timeliness, and team morale while freeing resources to address surging workloads in other task areas without increasing costs. In 2017, the U.S. Department of Homeland Security (DHS) recognized Brillient as its Small Business of the Year for superior performance on our ROSS contract.

Transportation Security Administration (TSA)

On Brillient’s Transportation Security Administration (TSA) Program Management Support Services (PMSS) BPA contract, we provide  engineering, programmatic, and technical support. We continue to expand with staffing up to support a total of ten awarded Task Orders. These task orders support the following TSA programs and offices: Aviation Policy, Information Assurance and Cybersecurity Division (IAD), Information Technology Government and Industry
Liaison (ITGIL), Intelligence & Analysis, Vetting Analysis Division (VAD) / Security Threat Analysis Division (STAD), Enrollment Services and Vetting Programs (ESVP), Training and Development (T&D), Checked Baggage Technology Division (CBTD), Checkpoint Technologies Division (CTD), Acquisition Program Management (APM), and Procurement Support.

Past Accomplishments

US Citizenship and Immigration Service (USCIS)

Brillient personnel assisted the US Citizenship and Immigration Service (USCIS) on the Application Support Center (ASC) contract gathering and incorporating biometrics data from immigrant applicants.

US Coast Guard (USCG)

At the US Coast Guard (USCG), Brillient assisted the Surface Forces Logistics Centers (SFLC) with data analytics and acquisitions lifecycle support. This support covering three separate offices, ensured the provision of all needed supplies for the USCG surface fleet on both coasts.

Transportation Security Administration (TSA)

Brillient assisted the Transportation Security Administration (TSA) with strategic consulting support, analytics and financial planning in support of TSA’s “Personnel Futures” program. Our support allowed our clients to model various “what if” scenarios in planning for the future of TSA’s human resources efforts.

Department of Justice (DOJ)

Brillient provided the Department of Justice (DOJ) Office of Justice Programs (OJP) with program and administrative support services enabling a variety of DOJ missions including grants, training to law enforcement organizations, substance abuse, protecting children and minors, civil rights, as well as fighting organized crime – across the country.

At the Justice Management Division (JMD), Brillient supported a comprehensive property and asset management program. This included “wall to wall” inventories, data quality cleanup, data reconciliation and operational support covering multiple DOJ offices, bureaus and divisions.

Our Clients

In addition, Brillient has experience working with many commercial clients including Verizon, Bank of America, WebMD, Discovery Channel, XM Radio and Accretive Health.

We've Developed a Full Suite of Solutions That Serve Security & Law Enforcement

Records Managment

Modernizing Your Records Management Process

Business Process Reengineering

Business Process Reengineered for Efficient Outcomes

Cloud Integration

Providing ubiquitous, secure access to data

IT & Technical Support

Skilled People, Demonstrated Expertise, Leading Technology, and Proven Processes

Mobile and Web Application Development

Putting information and care in the hands of patients and providers

Big Data Analytics

Skilled People, Demonstrated Expertise, Leading Technology, and Proven Processes

Achieve More With Less in Strategic Alignment With Your Mission & Objectives