Reston, VA | September 1, 2020 – Brillient announced today that they have successfully completed the three-year external audit of their Integrated Quality Management System (IQMS) and have once again been certified by an independent auditor and registered by the International Organization for Standardization (ISO). This accomplishment exemplifies Brillient’s commitment to exceptional quality across our organization.
Brillient’s IQMS includes three different but related quality frameworks which are integrated together in support of our clients. They are:
- ISO 9001:2015 – Quality Management System: a standard focused on an overarching quality management approach for our Consulting Solutions and Mission Support Services
- ISO 20000-1:2018 – Information Technology (IT) Service Management: a standard focused on IT service delivery
- ISO 27001:2013 – Information Security Management: a standard focused on cybersecurity protection and implementation
Paul Strasser, Chief Executive Officer (CEO) at Brillient stated,
“We strive for exceptional quality solutions and services in all we do. Our IQMS is an integration of our Capability Maturity Models for Integration (CMMi) and ISO-compliant processes, designed to optimize quality assurance for our clients.”
In order to successfully pass this audit, Brillient’s IQMS must be continuously reviewed, maintained and improved, and must include:
- Identification of the processes needed for the effective integration and performance of our management systems, with the single goal of improving the performance of the entire organization
- Determination of the sequence and interaction of key activities and processes, to eliminate silos and create coordinated efforts which are greater than the sum of its parts
- Determination of criteria and methods required to ensure the effective and efficient operation and control of processes, their impact on each other, and the identification of risks
- Availability of resources and information necessary to support Brillient’s IQMS and to monitor key processes
- Measurement, monitoring, and analysis of key processes
- Implementation of actions necessary to achieve planned results and continuous improvement
About Brillient: Brillient is an award-winning Solutions Engineering company focused on Digital Transformation, Information Management, ALICE® Intelligent Solutions and Business Process Management that helps clients achieve better efficiencies and lower costs in their digital government and IT modernization initiatives.
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