Richard Jacik, Chief Digital Officer (CDO); General Manager, Health

Richard Jacik serves as the Chief Digital Officer (CDO) and General Manager of Brillient’s Health Sector.

Richard is an experienced technologist and business executive and brings 25 years of commercial and public sector experience selling, designing, building, delivering and managing complex IT programs and initiatives.  A programmer by trade, Richard is skilled in managing large organizations and delivering mission-critical programs within complex technical, organizational & stakeholder landscapes. He has a history of leading organizations to their next level, including strategically building capabilities to win and deliver in new markets and new verticals.

Prior to joining Brillient, Richard was a Principal with IMI Services, a company that serves the federal contracting community with leadership and strategy services. He has helped federal contractors of all sizes establish a footprint, build capabilities, deliver services & technologies, and grow to the next level. He has led and consulted with organizations as small as 4 and as large as 4000, including multiple companies he founded and service delivery organizations of large federal contractors. He was a Senior Vice President and Health Sector Executive at Acentia, where he led their federal and public health programs. He was Vice President and Senior Account Executive at CGI, leading their successful efforts to expand to new federal health agencies, including DHA, VA, ONC, and FDA. He was responsible for group & program management, business strategy & development, and the associated financial management. Richard also led the Healthcare Interoperability Practice that supported clients in the federal, commercial, and non-profit space. 

Richard has a history of helping organizations improve their delivery capabilities leveraging process improvement frameworks including Lean Six Sigma and High-Maturity CMMI initiatives. He has managed large teams of practitioners providing Quality and Process Improvement services both to external customers and internal organizations. His teams developed and supported a number of process automation and integrated data collection tools that support ongoing process improvement and are in use in dozens of organizations.  Richard was the project sponsor and executive-in-charge to achieving CMMI Level 5 assessments across multiple organizations.

Richard received his Master of Science Degree in Computer Science and Graduate Certificate in Software Engineering from George Mason University, and a Bachelor of Science (Honors) in Mathematics and Computer Science from Kent State University. He writes and speaks on a variety of topics including IT Organization Development, IT Strategy & Planning, Software Quality, and Process Improvement.

Richard serves on non-profit boards supporting education and public health. He has been a lecturer at Marymount University where he taught classes to graduate and undergraduate students in System Design, Human Factors, Modeling and Simulation, and Software Reliability.